Miralix Go Agent is a user license that gives you access to full contact center functionality in our smartphone app, Miralix Go. The license enables you to answer calls from an unlimited number of hunt groups and contribute to your company’s customer service, wherever you are.
Two other licences also enable you to use the Miralix Go app. You can compare the licences at the bottom of this page.
With the Miralix Go Agent license, you can:
Below you can compare the three licenses that enable you to log into the Miralix Go app and provide access to different features.
Miralix Go Agent and Miralix Go Agent Lite licenses are for employees who need to answer hunt group calls.
Swipe your finger across the screen to see the full comparison chart.
Miralix Go | Miralix Go Agent Lite | Miralix Go Agent | |
---|---|---|---|
A complete phonebook with fully synchronised contacts: | |||
Unified presence for company contacts: | |||
Can be used with a softphone (add-on): | |||
See who is calling (applies to all contacts in the Miralix solution): | |||
Set and remove notes: | |||
Add, edit and delete contacts: | |||
Transfer direct calls (requires softphone): | |||
Transfer hunt group calls: | |||
Define which number is shown for external calls: | |||
Log in and out of one hunt group: | |||
See information about one hunt group: | |||
Get an overview of and see information about multiple hunt group: | |||
Log in and out of an unlimited number of hunt groups: |